lilviaa

Terms & Conditions

Welcome to Lil Viaa. By accessing our website and purchasing our products, you agree to the following Terms & Conditions.

1. Product Information

  • We make every effort to ensure that product colours, descriptions, images, and other details are displayed as accurately as possible.
  • Slight variations in colour, texture, or appearance may occur due to photography lighting, fabric characteristics, and individual screen settings.
  • Product measurements may have minor variations due to the garment manufacturing process.

2. Orders & Payments

  • Orders are confirmed only after successful payment.
  • Customers are requested to ensure that all information provided during checkout, including name, address, and contact details, is accurate.
  • Lil Viaa reserves the right to cancel or refuse any order due to incorrect pricing, product availability, suspected fraudulent activity, or other unforeseen circumstances.

3. Shipping & Delivery

  • Orders will be processed and shipped in accordance with our Shipping Policy.
  • Delivery timelines are estimated and may vary depending on your location and courier service availability.
  • Lil Viaa is not responsible for delays caused by courier partners, weather conditions, public holidays, or other circumstances beyond our reasonable control.

4. Returns & Refunds

  • Lil Viaa follows a No Return & No Refund Policy, except in cases where a damaged or incorrect product has been delivered.
  • Customers must contact us within 48 hours of receiving their order and provide a valid unboxing video along with clear product photographs for verification.

5. Size Selection

  • Customers are advised to refer to the size chart carefully before placing an order.
  • Lil Viaa is not responsible for issues arising from incorrect size selection made by the customer.

6. Intellectual Property

  • All content available on the Lil Viaa website, including logos, images, product photographs, designs, graphics, text, and other brand assets, is the intellectual property of Lil Viaa.
  • No content may be copied, reproduced, modified, distributed, or used without prior written permission from Lil Viaa.

7. Website Usage

  • By using this website, you agree not to engage in any activity that may interfere with the security, functionality, or proper operation of the website.
  • Any misuse of the website may result in the restriction or termination of access.

8. Policy Updates

  • Lil Viaa reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.
  • Any changes will be published on this page and will take effect immediately upon posting.

Contact Us

For any questions, concerns, or support regarding these Terms & Conditions, please contact the Lil Viaa Customer Support Team.

Thank you for choosing Lil Viaa.